About Us

Welcome to Rey Pet Shop. We are a neighborhood pet store proudly located in Hialeah, Florida, offering a curated selection of quality bird cages, natural wood perches, preening bird toys, nesting supplies, and wild bird feeders and waterers.

Our Story & Mission

At Rey Pet Shop, we believe pets are cherished family members. Our mission is to provide pet owners with a convenient, honest, and reliable shopping experience - both at our local storefront in Hialeah and through our secure online store.

We are dedicated to offering clear product specifications, animal-safe materials, transparent store policies, dependable fulfillment, and responsive customer support so you can always shop with complete confidence.

What We Offer

  • Bird Cages & Habitats: Portable travel bird cages and indoor cage sets with accessories for small pets.
  • Natural Perches & Stand Platforms: Multi-piece natural wood perch sets and wooden platform perches for bird cages.
  • Interactive Bird Toys: Natural preening hanging toys, sea shell toys, and wooden star with leather hanging toys.
  • Nesting Supplies: Woven twig canary nesting bowls and wooden parakeet nesting boxes.
  • Bird Feeders & Waterers: Wild bird feeders and antique glass mason jar bird waterers.
  • Local Physical Storefront: A verified physical store in Hialeah, Florida, welcoming local pet owners and serving customers nationwide.
  • Secure Online Shopping: Fast, easy, and secure checkout with transparent pricing and standard delivery across the United States.

Our Store & Fulfillment Policies

We keep our store terms clear, transparent, and consistent:

  • Order Processing Time: Orders are processed within 1-2 business days (Monday - Friday).
  • Daily Order Cut-Off Time: 5:00 PM Eastern Time (ET). Orders placed after the cut-off time begin processing on the next business day.
  • Shipping Transit & Delivery: Standard shipping transit takes 3-5 business days, resulting in an estimated total delivery window of 4-7 business days for eligible US orders.
  • Free Shipping & Hassle-Free Returns: We offer Free Shipping on all orders and a transparent 30-day return policy for eligible items, backed by our Return & Refund Policy.

Visit Our Store or Get in Touch

Have questions about a product, sizing, or an existing order? Feel free to visit our retail shop or reach out to our support team:

Store Hours

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday: 9:00 AM - 2:00 PM

Connect With Us Online

Stay connected for store announcements, new product arrivals, and pet care tips:

Thank you for choosing Rey Pet Shop.